We Know we have the world's best lighting and we want to have the best customer service too!
Please direct your email to the proper department for fastest service. We are growing rapidly and want all our customers to be happy.
For Technical Lighting or Rehabiliation Questions
Bob has posted his personal phone number on his website and community forums for over 12 years to help people that cared for animals with critical health problems.
Because so many people attempted to contact Bob MacCargar (who invented the MegaRay for his own animal rehabilitation and treatment process) at inappropriate hours to inform him about product failures or other lighting requirements even though the appropriate time to discuss these issues have been stated on the website, we now require that:
For questions pertaining to technical lighting requirements, please refer to our questions answered page before calling. If you still have questions after thoroughly reading the questions answered page please call 252-240-9088 between the hours of 9am and 4pm. Monday through Friday, eastern standard time only. For questions pertaining to orders and shipping, please call 252-393-7291 between the hours of 8am and 3pm. Monday through Friday eastern standard time.
As always, if you have a sick animal and you or your vet need additional direction feel free to call the office at 252-393-7291 or his personal number at 252.240.9088, any time day or night.
ReptileUV as a company was developed for one reason, and one reason only: to educated and improve the health of your animals.
Address
427 Cedar Point Blvd
Cedar Point, NC 28584