ReptileUV, The best Reptile UV lighting in the world. ReptileUV, The best Reptile UV lighting in the world.

News & Updates

February 1, 2012
  • PRE-SALE

    Many loyal customers are calling and asking us to put products on a pre-sale list with their credit cards to be sure they can get our new bulbs when they come in without waiting for the purchase option to be available. To be fair to all we have decided to make certain products available for pre-sale purchasing. Please understand that the order will not be here before 2/18/2012. Our stock order was placed and paid for in December of 2011 but because of the New Year holiday it was not completed before the close of our factory. If you decide to order, you will be first on the shipping list. As always, we very much appreciate that our friends demand only the best for their creatures or rather their family, as we do.
We Know we have the world's best lighting and we want to have the best customer service too!

Please direct your email to the proper department for fastest service. We are growing rapidly and want all our customers to be happy.

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For Technical Lighting or Rehabiliation Questions

Bob has posted his personal phone number on his website and community forums for over 12 years to help people that cared for animals with critical health problems.

Because so many people attempted to contact Bob MacCargar (who invented the MegaRay for his own animal rehabilitation and treatment process) at inappropriate hours to inform him about product failures or other lighting requirements even though the appropriate time to discuss these issues have been stated on the website, we now require that:
For questions pertaining to technical lighting requirements, please refer to our questions answered page and the video page before calling. If you still have questions after thoroughly reading the questions answered page and viewing the videos, please call 252-241-4584 between the hours of 9am and 4pm, Monday through Friday, eastern standard time. This will save a lot of time on the phone. Bob does not believe he is in anyway as entertaining as Steve Irwin, but the information is excellent.

For customer service, questions pertaining to orders and general product information please call Sam our sales manager at 252-241-4584 between the hours of 9am and 4pm EST Mon-Friday.

As always, if you have a sick animal and you or your vet need additional direction feel free to call Bob's personal number at 252.240.9088, any time day or night.
ReptileUV as a company was developed for one reason, and one reason only: to educated and improve the health of your animals.

Address

ReptileUV LABS
107 CRAIG DR.
HUBERT, NC, 28539